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Frequently Asked Questions
How does it work?
Gravity pulls our proprietary blend of fine-grained sand through the air bubbles to create a unique 3-D landscape each time. You can regulate the speed of the falling sand grains by adding/extracting air from the injection hole at the edge of the frame.
All our art pieces are fully functional and checked before leaving the warehouse.
Do you get the same creation of sand each time you turn it over?
No, each time will be fascinatingly different as the air and bubbles always react slightly differently. You can also further customise the look of your piece by slowing or hastening the trickle rate of the sand!
My art piece isn't creating the same sandscapes as I see in videos, what should I do?
Sometimes they take some fiddling to get the sand flow just how you like it. Make sure the bubbles are as evenly distributed as possible across the sand when you flip it over. Then to change the speed of the sand, use a plastic children's syringe to add or extract air. The more air, the slower the sand will fall!
Will it leak?
No, the frame is sealed along the perimeter so that no water can escape. If the seal becomes damaged over time a small bit of clear silicone sealant will do the trick!
Do I have to add water?
You may have to add water depending on where it is stored in your home. The more direct sunlight it is exposed to, the faster water will evaporate. It would be a very small quantity, once per year at the most.
Can I return my MovaLisa?
We're that confident you'll love your new art piece, we offer a 90 day money back guarantee! No matter the reason, we'll give you a full refund without question
90 Day Money Back Guarantee
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We love our products and are confident you will too!
Test our items risk-free for up to 90 days and return them for a full refund if you are not totally satisfied.
So happy with my purchase. Bought as a gift and sits on boyfriends desk. He works from home and have seen him flip it over at least once a day while at his computer. Arrived in perfect condition and didn't need to do anything else for the results to look just like the pictures